Job Description
Job Title:Clinical Operations Supervisor (RN) - Overdose Outreach Team
Work Site:Overdose Emergency Response, Vancouver Downtown Eastside (DTES) Regional sites as required
Status:Regular Full Time
Start Date:As soon as possible
Salary:$45.90 - $55.32 per hour
Hours:0900-1700 Days off: Saturday, Sunday, Statutory Holidays
Reference#:153904-ach Come work as a Clinical Operations Supervisor with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Registered Nurse to join the Overdose Outreach Team, Vancouver, BC. Apply today to join our team! Within the context of a client and family-centered model and in accordance with the established vision and values of the organization, the Regional Overdose Outreach Team (OOT) is an interdisciplinary team providing navigational, care coordination and case management support for people who use substances to facilitate access to opioid agonist/stimulant/alcohol treatment and related therapies in addition to other relevant support services As a Clinical Operations Supervisor with VCH you will:
Administrates/oversees and provides supervision to designated staff and team professionals including continuous communications, conflict resolution, performance recognition, coaching, performance management, safe work and resident transfer practices, workload and staffing issues.
Conducts Attendance Wellness Promotion (AWP), Respectful Workplace, accommodation and other meetings in conjunction with an HR Advisor.
Recruits, hires, selects, mentors and retains staff.
Oversees all aspects of care delivery and daily activities of designated programs/areas.
Liaises with key stakeholders on the achievement of quality indicators and program goals and objectives.
Ensures a high standard of care while promoting interdisciplinary practice and ensuring a safe environment for staff and residents.
Supports Quality patient/client care through a patient/client/family centered care model in accordance with established standards of professional practice and the vision and values of the organization.
About The Overdose Outreach Team: Our team of outreach and social workers and peers provide connections for people who have recently experienced opioid overdose and/or are at high risk for opioid overdose to substance use care and support. We help clients with:
Navigation to appropriate services (e.g., primary care, detox, treatment, etc.)
Support in accessing Opioid Agonist Therapy (OAT) (e.g., methadone, suboxone, iOAT, etc.)
Overdose prevention education
The Overdose Outreach Team does not provide long-term case management services. However, we will support clients in accessing the long term supports as need.
QUALIFICATIONS: Education & Experience
Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
Baccalaureate in Nursing. Five (5) years recent related experience in an appropriate area of clinical practice within a large complex health organization.
Strong facilitation, conflict management and resolution skills that include three (3) years supervisory leadership experience or equivalent combination of education, training and experience.
Experience using a variety of software applications including presentation, word processing, spreadsheet and databases.
Knowledge & Abilities
Comprehensive knowledge of issues in relevant service area including current trends, best practices and modalities of treatment.
Demonstrated ability to function as a strong team leader, motivator, coach/mentor, and team member within a complex multidisciplinary setting.
Demonstrated ability to continuously communicate effectively and strategically with colleagues, physicians and health care staff, both one-on-one and in groups.
Utilizes strong critical thinking skills when making decisions, resolving issues/conflict.
Demonstrated ability to adjust to new or unexpected events, problem solve, and deal effectively with and guide others in resolution of conflict issues.
Demonstrated ability to manage and resolving conflict.
Demonstrated ability to model and foster a positive, collaborative, and respectful team working environment.
Ability to maintain a high level of professional confidentiality.
Demonstrated ability to provide clinical and administrative supervision and consultation.
Demonstrated skills and ability to facilitate team building and to work both independently and collaboratively.
Demonstrated listening and information seeking skills that promotes open and direct communication and leads to a cooperative approach to problem solving.
Demonstrated organizational and planning skills.
Demonstrated ability to set priorities, organize work, and meet deadlines.
Demonstrated ability to operate related equipment.
Physical ability to perform the duties of the position.
Employs advanced expertise in the use of current computer applications to create and maintain a variety of client care information systems (such as PARIS), databases, documents and presentations.
Demonstrated skill in CPR techniques.
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff
Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.
We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
VCH is proud to be recognized as a Best Place to Work in Canada in 2021 by Glassdoor and Forbes.
Only short-listed applicants will be contacted for this posting.
***Employees of VCH must apply via the Internal Application Process. Refer to the https://my.vch.ca/working-here/job-postings site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.
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